bibimfill-banner-1.jpg

Project Overview

I planned and designed a responsive website for a restaurant business and came up with the business name and brand identity as a part of my UI/UX Design Specialization from CalArts.


Role: 
Research, Strategy, Sitemapping, Wireframing, User Testing, Prototyping

Tools: Figma, Adobe Illustrator

Duration: 3 weeks

Restaurant Concept

It is a delivery-only restaurant that delivers food & drinks to customers living nearby. The centerpiece of the website is the online food customization and ordering system.

  • Bibimbap is a Korean dish served as a bowl of warm rice with various ingredients.

  • $-affordable

    • Base: white rice, brown rice, green salad, japchae noodles

    • Protein: chicken, steak, tofu, veggie

    • Hot toppings: potatoes, black beans, bean sprouts

    • Cold toppings: carrots, kale, cucumbers, corn, red cabbage, moochae, eggs, cheese

    • Sauce: spicy sriracha, yum-yum, sesame ginger, cucumber wasabi, gochujang

    • Sides: kimchi, spinach, pineapple, pickled radish, seafood pancake

Strategy

Target Audience. The website will focus on the following target audiences:

Roles

  • Late-night studier

  • Busy people/students who can’t cook and rely on food delivery

  • Bibimbap lover-who is looking for affordable food


Demographics

  • Age-between 18 and 50 years

  • Education-college education or higher

  • Occupation-college students, full-time workers

  • Income-limited income people can afford it too

  • Location-urban, upper Manhattan area, New York

  • Martial status-doesn’t matter

  • Gender-everybody


Psychographics (personality, values, attitudes, interests, lifestyle)

Personality & Attitudes:

  • Youthful

  • Professional

  • Classy

  • Attention to detail


Values:

  • Health

  • Safety

  • Open-minded


Interests/Lifestyle:

  • Active

  • Studios

  • Like hanging out with friends

  • Study/work breaks

User Needs

The website needs to enable the user to:

  • Find out if the restaurant delivers to their area

  • Customize the order

  • Easy to understand menu

  • Order food online

  • Track the delivery/status of the order

  • Find the restaurant’s working hours

  • Contact someone with questions or issues with an order

  • A bonus point/discount would be plus

Client Needs

The website needs to enable the client to:

  • To sell food online that will be delivered

  • Provide a system for order customization

  • Provide communicative service to answer questions quickly

  • Explain what bibimbap is for the people who try it for the first time

  • Communicate freshness, reliability

  • Communicate affordability

  • Appear professional

Outline of Scope


Content Requirements

Content (text, images, videos) that the user will need. ”The user will be looking for…”

  • Food Menu/images of food items

    • Bibimbap

    • Sides

    • Drinks

  • Prices

  • Delivery radius

  • Working hours

  • Chat box

  • FAQ

    • Where do you deliver?

    • Do you charge for delivery?

    • Can I cancel or modify my order once it’s been placed?

    • What is Bibimbap?

    • Who can I contact with questions?

Functionality Requirements

Systems that will allow the user to accomplish tasks. ”The user will be able to.…”

  • Enter zip code/exact address to check delivery radius

  • Create customized bibimbap bowls

    • Base

    • Protein

    • Hot toppings

    • Cold toppings

    • Sauce

    • Sides

  • Add items to the shopping cart

  • Check out

    • Contact information

    • Enter payment info

    • Enter delivery address

    • Get order confirmation

  • Get help via a live chat feature

Sitemap

Sitemap-05.png

Wireframes

Desktop version

Desktop version

Mobile version

Mobile version

Moodboard

I created this moodboard, given that our users are busy people living/working in the city. Using aesthetically pleasing food photography, keeping the design simple and straight to the point, and using minimal color feels friendly, clean, and approachable.

Affinity diagram from the interview
 

Style Guide

Final Product

  • Used indicators to help users to see their place on the screen/page

  • I made use of grids and hierarchy guidelines to help put everything on my screens.

  • Used “single page” layout: where all important information stays put on the desktop version.

    • During research and user testing, I discovered that users prefer to know what is expected from them upfront and in one place. For instance, users can see what they need to provide to place an order on the order page without opening a separate page or waiting until they add items to the cart.

screens.jpg
 

What can be improved?

From here, I want to create an easily understandable order tracking process for customers to track their placed orders. And the use of some fun little animations would be very beneficial to create emotional design in places such as delivery radius confirmation and order confirmation.

Thanks for scrolling!

If you have any feedback or want to collaborate or say hello, let’s get in touch!

nassibadesign@gmail.com

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